CUSTOMER SERVICE

Public Pharmacy

Orders

If you have questions regarding your orders, we are happy to help. Contact us by email:

bestellungen [at] schwarzhaupt-pharma.de

Invoices

For questions about invoices, you can reach us by phone:

Telefon: +49 221 986 507 150

Or send us an email to:

rechnungen [at] schwarzhaupt-pharma.de

Großhandel
Großhandel

Invoice Delivery via Email

Would you like to receive your invoices conveniently as PDF via email? Please send us a message with:

  • Your customer number
  • Your contact details
  • The desired email address for invoice delivery

To the following email address:

rechnungen [at] schwarzhaupt-pharma.de

Returns

For information and inquiries about returns, please contact us by email: retoure [at] schwarzhaupt-pharma.de

Return Policy Public Pharmacy

Medical Inquiries

For medical questions or to report side effects and product complaints, we are available by phone and email:

Telefon: +49 221 986 507 150

E-Mail: medizin [at] schwarzhaupt-pharma.de

Serialization and Anti-Counterfeiting

For questions about serialization or anti-counterfeiting of our products, please write to:

serialisierung [at] schwarzhaupt-pharma.de

Großhandel

Schwarzhaupt Pharma - Secure Supply

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Reliability
Customer Service

Orders, Invoices and Return Policy

Wholesale

Wholesale

Information on orders, invoices and return policy for pharmaceutical wholesale.

Public Pharmacy

Public Pharmacy

Information on orders, invoices and return policy for public pharmacies.

Hospital Care

Hospital Care

Information on orders, invoices and return policy for hospital supply.

Medical Inquiries

Medical Inquiries

Reports of adverse drug reactions and incidents. Contact us for medical inquiries.

Schwarzhaupt Pharma supplies you with quality products from the European Union

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